/* MyStop Loyalty Dashboard - styles
   Palette: BP-ish deep orange + steel-navy + neutral grays. */

:root {
  --orange: #e87722;
  --orange-dark: #c25e10;
  --orange-soft: #fef0e3;
  --navy: #1a3a5c;
  --navy-soft: #e8eef5;
  --green: #16a34a;
  --green-soft: #dcfce7;
  --red: #dc2626;
  --red-soft: #fee2e2;
  --amber: #f59e0b;
  --gray-50: #fafafa;
  --gray-100: #f3f4f6;
  --gray-200: #e5e7eb;
  --gray-300: #d1d5db;
  --gray-500: #6b7280;
  --gray-700: #374151;
  --gray-900: #111827;
  --shadow-sm: 0 1px 2px rgba(0,0,0,.05);
  --shadow-md: 0 2px 8px rgba(0,0,0,.08);
  --radius: 8px;
  --content-max: 1500px;
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Inter, Roboto, sans-serif;
  background: var(--gray-50);
  color: var(--gray-900);
  font-size: 14px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}

a { color: var(--navy); text-decoration: none; }
a:hover { color: var(--orange); }
code { background: var(--gray-100); padding: 1px 5px; border-radius: 4px; font-size: 12px; }

/* ----- topbar ----- */
.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  background: white;
  border-bottom: 1px solid var(--gray-200);
  padding: 12px 24px;
  position: sticky;
  top: 0;
  z-index: 50;
}
.brand { display: flex; align-items: center; gap: 14px; }
.brand-mark {
  width: 40px; height: 40px;
  background: linear-gradient(135deg, var(--orange), var(--orange-dark));
  color: white; font-weight: 700; font-size: 16px;
  display: grid; place-items: center;
  border-radius: 8px;
  box-shadow: var(--shadow-md);
}
.brand-title { font-weight: 700; font-size: 16px; color: var(--navy); }
.brand-sub { color: var(--gray-500); font-size: 12px; }
.topbar-meta { display: flex; gap: 8px; }
.meta-pill {
  background: var(--gray-100);
  border: 1px solid var(--gray-200);
  padding: 4px 10px;
  border-radius: 12px;
  font-size: 12px;
  color: var(--gray-700);
}
.topbar-actions { display: flex; gap: 8px; align-items: center; }

.btn-primary {
  background: var(--orange);
  color: white;
  border: none;
  padding: 8px 14px;
  border-radius: 6px;
  font-weight: 600;
  cursor: pointer;
  font-size: 13px;
  display: flex; align-items: center; gap: 6px;
  box-shadow: var(--shadow-sm);
}
.btn-primary:hover { background: var(--orange-dark); }
.btn-primary:disabled { background: var(--gray-300); cursor: not-allowed; }
.btn-ghost {
  background: transparent;
  border: 1px solid var(--gray-200);
  color: var(--gray-700);
  padding: 7px 12px;
  border-radius: 6px;
  font-size: 13px;
  cursor: pointer;
}
.btn-ghost:hover { background: var(--gray-100); }
.btn-primary .icon { font-size: 16px; }

/* ----- layout ----- */
.app {
  display: grid;
  grid-template-columns: 240px 1fr;
  min-height: calc(100vh - 65px);
}
.sidenav {
  background: white;
  border-right: 1px solid var(--gray-200);
  padding: 16px 0;
  display: flex;
  flex-direction: column;
  position: sticky;
  top: 65px;
  align-self: flex-start;
  height: calc(100vh - 65px);
  overflow-y: auto;
}
.nav-link {
  display: flex; align-items: center;
  gap: 10px;
  padding: 10px 20px;
  color: var(--gray-700);
  font-weight: 500;
  cursor: pointer;
  border-left: 3px solid transparent;
  font-size: 13.5px;
}
.nav-link:hover { background: var(--gray-100); color: var(--navy); }
.nav-link.active {
  background: var(--orange-soft);
  color: var(--orange-dark);
  border-left-color: var(--orange);
}
.ni { width: 18px; height: 18px; flex-shrink: 0; color: var(--gray-500); transition: color .15s; }
.nav-link:hover .ni { color: var(--navy); }
.nav-link.active .ni { color: var(--orange); }
.nav-spacer { flex: 1; }
.nav-foot { padding: 12px 20px; color: var(--gray-500); font-size: 11px; }

.content {
  padding: 24px 28px;
  max-width: var(--content-max);
  width: 100%;
}

/* ----- pages ----- */
.page.hidden { display: none; }
.page-head {
  display: flex; align-items: center; justify-content: space-between;
  margin-bottom: 16px;
}
.page-head h2 { margin: 0; color: var(--navy); font-size: 22px; }
.toggle-section {
  background: none;
  border: 1px solid var(--gray-200);
  padding: 5px 10px;
  border-radius: 6px;
  font-size: 12px;
  color: var(--gray-500);
  cursor: pointer;
}
.toggle-section:hover { background: var(--gray-100); }
.page-body.hidden { display: none; }

.section-label {
  font-size: 11px;
  font-weight: 700;
  color: var(--gray-500);
  text-transform: uppercase;
  letter-spacing: .06em;
  margin: 8px 0 12px;
  border-top: 1px solid var(--gray-200);
  padding-top: 16px;
}
.section-label:first-of-type { border-top: none; padding-top: 0; }

/* ----- AI summary ----- */
.ai-summary {
  background: linear-gradient(135deg, var(--navy-soft), white);
  border-left: 3px solid var(--navy);
  padding: 14px 18px;
  border-radius: var(--radius);
  margin-bottom: 20px;
  font-size: 14px;
  color: var(--gray-700);
}
.ai-summary::before {
  content: "🤖 ";
  margin-right: 4px;
}

/* ----- KPI grid ----- */
.kpi-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 14px;
  margin-bottom: 24px;
}
.kpi-grid.four { grid-template-columns: repeat(4, 1fr); }
@media (max-width: 1100px) { .kpi-grid { grid-template-columns: repeat(2, 1fr); } }

.kpi {
  background: white;
  border: 1px solid var(--gray-200);
  border-radius: var(--radius);
  padding: 14px 16px;
  box-shadow: var(--shadow-sm);
}
.kpi.kpi-accent { border-top: 3px solid var(--orange); }
.kpi-label { color: var(--gray-500); font-size: 12px; font-weight: 500; text-transform: uppercase; letter-spacing: .03em; }
.kpi-help { color: var(--gray-500); font-weight: 400; text-transform: none; letter-spacing: 0; font-size: 11px; }
.kpi-value { font-size: 26px; font-weight: 700; color: var(--navy); margin-top: 4px; }
.kpi-sub { font-size: 12px; color: var(--gray-500); margin-top: 4px; }

/* ----- cards ----- */
.card-row {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
  margin-bottom: 16px;
}
.card-row .card.wide { grid-column: 1 / -1; }
.card-row .card.half { /* default 50% */ }
.card-row > :only-child { grid-column: 1 / -1; }

.card {
  background: white;
  border: 1px solid var(--gray-200);
  border-radius: var(--radius);
  padding: 16px 18px;
  box-shadow: var(--shadow-sm);
}
.card h3 {
  margin: 0 0 10px;
  font-size: 14px;
  font-weight: 600;
  color: var(--navy);
}
.card h3 .muted { font-weight: 400; }

.chart-wrap {
  position: relative;
  height: 260px;
}
.chart-card.wide .chart-wrap { height: 290px; }

/* ----- tables ----- */
.table-wrap { max-height: 460px; overflow-y: auto; }
.data-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}
.data-table th, .data-table td {
  text-align: left;
  padding: 8px 10px;
  border-bottom: 1px solid var(--gray-100);
}
.data-table th {
  position: sticky;
  top: 0;
  background: var(--gray-50);
  color: var(--gray-700);
  font-weight: 600;
  font-size: 11.5px;
  text-transform: uppercase;
  letter-spacing: .02em;
  border-bottom: 1px solid var(--gray-200);
}
.data-table tr:hover td { background: var(--orange-soft); }
.data-table td.num { text-align: right; font-variant-numeric: tabular-nums; }
.data-table th.num { text-align: right; }
.sortable th { cursor: pointer; user-select: none; }
.sortable th:hover { color: var(--orange-dark); }

/* ----- tabs ----- */
.tab-row { display: flex; gap: 4px; margin-bottom: 16px; }
.tab-btn {
  background: white;
  border: 1px solid var(--gray-200);
  color: var(--gray-500);
  padding: 7px 14px;
  border-radius: 6px;
  font-size: 13px;
  cursor: pointer;
  font-weight: 500;
}
.tab-btn.active {
  background: var(--navy);
  color: white;
  border-color: var(--navy);
}

/* ----- cohort heatmap ----- */
.cohort-wrap, .heatmap-wrap { overflow-x: auto; }
.cohort-table {
  border-collapse: collapse;
  font-size: 12px;
}
.cohort-table th, .cohort-table td {
  padding: 6px 8px;
  text-align: center;
  border: 1px solid var(--gray-200);
}
.cohort-table th { background: var(--gray-50); font-weight: 600; }
.cohort-cell { color: white; font-weight: 600; }

.heatmap-grid {
  display: grid;
  grid-template-columns: 60px repeat(24, 1fr);
  gap: 2px;
  margin-top: 8px;
}
.heatmap-cell {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  color: var(--gray-700);
  border-radius: 4px;
  min-height: 38px;
  padding: 2px 0;
  line-height: 1.1;
}
.heatmap-cell .hm-main { font-weight: 700; }
.heatmap-cell .hm-sub  { font-size: 9px; opacity: .85; margin-top: 1px; }
.heatmap-axis { font-size: 11px; color: var(--gray-500); display: grid; place-items: center; }
.heatmap-legend { margin-top: 10px; }

/* ----- segments ----- */
.segments-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
}
.segment-card {
  background: white;
  border: 1px solid var(--gray-200);
  border-radius: var(--radius);
  padding: 18px;
  box-shadow: var(--shadow-sm);
  display: flex;
  flex-direction: column;
}
.segment-card h3 { margin: 0 0 4px; color: var(--navy); font-size: 15px; }
.segment-def { color: var(--gray-500); font-size: 12px; margin-bottom: 12px; }
.segment-stats { display: flex; gap: 20px; margin-bottom: 12px; }
.segment-stat { font-size: 13px; }
.segment-stat strong { color: var(--navy); font-size: 18px; display: block; }
.segment-stat .label { color: var(--gray-500); font-size: 11px; text-transform: uppercase; }
.segment-actions { margin-top: auto; }
.btn-download {
  background: var(--green);
  color: white;
  border: none;
  padding: 7px 14px;
  border-radius: 6px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  text-decoration: none;
  display: inline-block;
}
.btn-download:hover { background: #15803d; color: white; }

/* ----- red flags ----- */
.rf-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
}
.rf-card.wide { grid-column: 1 / -1; }
.rf-dot {
  display: inline-block;
  width: 10px; height: 10px;
  border-radius: 50%;
  margin-right: 6px;
}
.rf-dot.high { background: var(--red); }
.rf-dot.medium { background: var(--amber); }
.rf-dot.low { background: var(--gray-300); }
.small { font-size: 12px; }

/* ----- ai grid ----- */
.ai-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
}
.ai-card {
  background: linear-gradient(135deg, var(--navy-soft), white);
  border: 1px solid var(--navy-soft);
  border-left: 3px solid var(--navy);
  border-radius: var(--radius);
  padding: 16px 18px;
}
.ai-card h4 { margin: 0 0 8px; color: var(--navy); font-size: 13.5px; text-transform: uppercase; letter-spacing: .02em; }
.ai-card p { margin: 0; color: var(--gray-700); }

/* ----- overlay / spinner ----- */
.overlay {
  position: fixed; inset: 0;
  background: rgba(17, 24, 39, .5);
  display: grid; place-items: center;
  z-index: 200;
}
.overlay.hidden { display: none; }
.overlay-card {
  background: white;
  padding: 28px 36px;
  border-radius: var(--radius);
  text-align: center;
  box-shadow: 0 8px 24px rgba(0,0,0,.2);
}
.spinner {
  width: 36px; height: 36px;
  border: 3px solid var(--gray-200);
  border-top-color: var(--orange);
  border-radius: 50%;
  margin: 0 auto 14px;
  animation: spin 1s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* ----- toast ----- */
.toast {
  position: fixed;
  bottom: 24px;
  right: 24px;
  background: var(--navy);
  color: white;
  padding: 12px 18px;
  border-radius: var(--radius);
  box-shadow: var(--shadow-md);
  z-index: 300;
  font-size: 13px;
}
.toast.hidden { display: none; }
.toast.error { background: var(--red); }
.toast.success { background: var(--green); }

/* ----- Pairing suggestion lists ----- */
.suggest-list { display: flex; flex-direction: column; gap: 10px; max-height: 460px; overflow-y: auto; }
.suggest-row {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 10px 12px;
  border-radius: 6px;
  background: var(--gray-50);
  border-left: 3px solid var(--green);
  font-size: 13px;
}
.suggest-row.negative { border-left-color: var(--red); }
.suggest-row .badge {
  background: var(--green-soft);
  color: var(--green);
  font-size: 11px;
  font-weight: 700;
  padding: 2px 8px;
  border-radius: 10px;
  flex-shrink: 0;
}
.suggest-row.negative .badge { background: var(--red-soft); color: var(--red); }
.suggest-row .body { flex: 1; }
.suggest-row .pair { font-weight: 600; color: var(--navy); margin-bottom: 2px; }
.suggest-row .why { color: var(--gray-500); font-size: 12px; }

/* Insights-off state */
body.insights-off .ai-summary { display: none; }
#btn-insights.is-off { color: var(--gray-500); }
#btn-insights.is-off svg { opacity: .6; }

/* Store filter */
.store-filter {
  background: white;
  border: 1px solid var(--gray-200);
  border-radius: 6px;
  padding: 7px 28px 7px 12px;
  font-size: 13px;
  color: var(--gray-700);
  cursor: pointer;
  appearance: none;
  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%231a3a5c' stroke-width='2' stroke-linecap='round'><polyline points='6 9 12 15 18 9'/></svg>");
  background-repeat: no-repeat;
  background-position: right 8px center;
  background-size: 14px;
}
.store-filter:focus { outline: 2px solid var(--orange); border-color: var(--orange); }
.store-filter.is-filtered { border-color: var(--orange); background-color: var(--orange-soft); color: var(--orange-dark); font-weight: 600; }

/* Subtle indicator when filter is active */
body.store-filtered::before {
  content: "Filtered to: " attr(data-filter-label);
  position: fixed;
  top: 65px;
  left: 50%;
  transform: translateX(-50%);
  background: var(--orange);
  color: white;
  font-size: 12px;
  font-weight: 600;
  padding: 3px 12px;
  border-radius: 0 0 6px 6px;
  z-index: 60;
  box-shadow: 0 2px 8px rgba(0,0,0,.15);
}

/* Help icon + tooltip */
.help {
  display: inline-grid;
  place-items: center;
  width: 18px; height: 18px;
  margin-left: 6px;
  border-radius: 50%;
  background: var(--navy-soft);
  color: var(--navy);
  font-size: 11px;
  font-weight: 700;
  cursor: help;
  vertical-align: middle;
  position: relative;
  user-select: none;
}
.help:hover { background: var(--orange); color: white; }
.help::after {
  content: attr(data-help);
  position: absolute;
  top: 26px;
  left: 50%;
  transform: translateX(-50%);
  width: max-content;
  max-width: 320px;
  background: var(--navy);
  color: white;
  padding: 10px 12px;
  border-radius: 6px;
  font-size: 12px;
  font-weight: 400;
  line-height: 1.4;
  white-space: normal;
  text-align: left;
  opacity: 0;
  pointer-events: none;
  transition: opacity .15s;
  z-index: 100;
  box-shadow: 0 4px 14px rgba(0,0,0,.2);
}
.help::before {
  content: "";
  position: absolute;
  top: 20px;
  left: 50%;
  transform: translateX(-50%);
  border: 6px solid transparent;
  border-bottom-color: var(--navy);
  opacity: 0;
  transition: opacity .15s;
  z-index: 101;
}
.help:hover::after, .help:hover::before { opacity: 1; }

/* RFM bucket grid */
.rfm-bucket-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 14px; margin-top: 16px; }
.rfm-bucket {
  background: white;
  border: 1px solid var(--gray-200);
  border-left: 4px solid var(--navy);
  border-radius: var(--radius);
  padding: 16px;
  box-shadow: var(--shadow-sm);
}
.rfm-bucket.champions { border-left-color: #16a34a; }
.rfm-bucket.loyal { border-left-color: var(--navy); }
.rfm-bucket.promising { border-left-color: #06b6d4; }
.rfm-bucket.new_ { border-left-color: var(--orange); }
.rfm-bucket.atrisk { border-left-color: var(--amber); }
.rfm-bucket.lost { border-left-color: var(--red); }
.rfm-bucket-head { display: flex; align-items: baseline; gap: 10px; margin-bottom: 6px; }
.rfm-bucket-head h3 { margin: 0; color: var(--navy); }
.rfm-bucket-head .count { font-size: 22px; font-weight: 700; color: var(--orange-dark); }
.rfm-bucket-desc { color: var(--gray-500); font-size: 12px; margin: 4px 0 8px; }
.rfm-bucket-action { background: var(--orange-soft); color: var(--orange-dark); padding: 8px 10px; border-radius: 6px; font-size: 12px; margin-bottom: 10px; }
.rfm-bucket-stats { display: flex; gap: 16px; font-size: 12px; color: var(--gray-700); margin-bottom: 10px; }
.rfm-bucket-stats strong { color: var(--navy); }

/* Suggested Ads + Signage */
.ads-grid, .signage-grid { display: flex; flex-direction: column; gap: 22px; margin-top: 12px; }
.ads-month, .signage-month {
  background: white;
  border: 1px solid var(--gray-200);
  border-radius: var(--radius);
  padding: 18px 20px;
  box-shadow: var(--shadow-sm);
}
.ads-month-head, .signage-month-head {
  display: flex; align-items: baseline; gap: 12px;
  margin-bottom: 12px; padding-bottom: 8px;
  border-bottom: 2px solid var(--orange);
}
.ads-month-head h3, .signage-month-head h3 { margin: 0; color: var(--navy); }
.ads-month-theme, .signage-month-theme {
  background: var(--orange-soft); color: var(--orange-dark);
  padding: 3px 10px; border-radius: 12px; font-size: 12px; font-weight: 600;
}
.ad-card {
  background: var(--gray-50);
  border-left: 4px solid var(--navy);
  border-radius: 6px;
  padding: 12px 14px;
  margin: 10px 0;
}
.ad-card.bundle  { border-left-color: var(--green); }
.ad-card.segment { border-left-color: var(--orange); }
.ad-card.seasonal{ border-left-color: #06b6d4; }
.ad-card.cross   { border-left-color: #a855f7; }
.ad-card.loyalty { border-left-color: var(--navy); }
.ad-card.avoid   { border-left-color: var(--red); background: var(--red-soft); }
.ad-card .type-pill { font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; color: var(--gray-500); }
.ad-card h4 { margin: 4px 0 6px; color: var(--navy); font-size: 15px; }
.ad-card .offer { font-size: 13.5px; color: var(--gray-900); margin-bottom: 6px; }
.ad-card .meta-row { display: flex; flex-wrap: wrap; gap: 14px; font-size: 12px; color: var(--gray-500); margin-bottom: 6px; }
.ad-card .meta-row strong { color: var(--gray-700); }
.ad-card .rationale { background: white; border: 1px dashed var(--gray-200); padding: 8px 10px; border-radius: 4px; font-size: 12px; color: var(--gray-700); margin-top: 6px; }
.ad-card .rationale::before { content: "📊 Rationale: "; font-weight: 600; color: var(--navy); }

.signage-location { margin-top: 14px; }
.signage-location h4 { margin: 0 0 4px; color: var(--navy); font-size: 14px; }
.signage-location .purpose { color: var(--gray-500); font-size: 12px; margin-bottom: 8px; }
.signage-daypart {
  background: var(--gray-50);
  border-left: 3px solid var(--orange);
  padding: 8px 12px;
  margin: 6px 0;
  border-radius: 4px;
}
.signage-daypart .daypart-name { font-size: 11px; font-weight: 700; color: var(--orange-dark); text-transform: uppercase; }
.signage-daypart .message { font-size: 14px; color: var(--navy); margin: 2px 0 4px; font-weight: 500; }
.signage-daypart .products { font-size: 12px; color: var(--gray-700); margin-bottom: 4px; }
.signage-daypart .products::before { content: "Featured: "; color: var(--gray-500); }
.signage-daypart .rationale { font-size: 11px; color: var(--gray-500); font-style: italic; }

/* Hour × Dept heatmap matrix */
.hd-wrap { overflow-x: auto; }
.hd-grid {
  display: grid;
  gap: 2px;
  margin-top: 6px;
}
.hd-cell {
  display: grid; place-items: center;
  font-size: 10px;
  border-radius: 3px;
  min-height: 26px;
  padding: 2px 4px;
  color: white;
  font-weight: 600;
}
.hd-label { font-size: 11px; color: var(--gray-500); display: grid; place-items: center; padding: 0 4px; text-align: right; }
.hd-axis { font-size: 11px; color: var(--gray-500); display: grid; place-items: center; }

/* ----- Pat the mascot ----- */
.pat-widget {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 150;
  display: flex;
  align-items: flex-end;
  gap: 12px;
  pointer-events: none;
}
.pat-widget > * { pointer-events: auto; }

.pat-avatar {
  width: 72px;
  height: 72px;
  border-radius: 50%;
  background: white;
  border: none;
  padding: 0;
  cursor: pointer;
  box-shadow: 0 6px 20px rgba(26, 58, 92, .25);
  position: relative;
  transition: transform .2s ease;
  animation: pat-float 4s ease-in-out infinite;
}
.pat-avatar:hover { transform: scale(1.06); }
.pat-avatar svg, .pat-avatar img {
  width: 100%; height: 100%;
  display: block;
  border-radius: 50%;
  object-fit: cover;
}
.pat-face { background: white; }
.pat-avatar.speaking {
  box-shadow: 0 0 0 4px rgba(232, 119, 34, .25), 0 6px 20px rgba(26, 58, 92, .25);
}

/* Mouth states — closed smile by default, opens while speaking */
.pat-mouth-open { opacity: 0; transition: opacity .12s; }
.pat-mouth-closed { opacity: 1; transition: opacity .12s; }
.pat-avatar.speaking .pat-mouth-open { opacity: 1; }
.pat-avatar.speaking .pat-mouth-closed { opacity: 0; }

/* Cavity (inner mouth) opens and closes — this is the visible "talking" motion */
.pat-mouth-cavity {
  transform-origin: 100px 153px;
  transform-box: fill-box;
}
.pat-avatar.speaking .pat-mouth-cavity {
  animation: pat-lipsync 0.36s ease-in-out infinite;
}
@keyframes pat-lipsync {
  0%   { transform: scaleY(0.25) scaleX(0.95); }   /* almost closed (M, B) */
  20%  { transform: scaleY(1.6)  scaleX(1.0); }    /* open (A) */
  40%  { transform: scaleY(0.7)  scaleX(0.85); }   /* narrow (E) */
  60%  { transform: scaleY(1.3)  scaleX(0.75); }   /* round (O) */
  80%  { transform: scaleY(0.5)  scaleX(0.9); }    /* mid */
  100% { transform: scaleY(0.25) scaleX(0.95); }   /* closed */
}

/* Teeth peek out subtly when open */
.pat-mouth-teeth { opacity: 0; }
.pat-avatar.speaking .pat-mouth-teeth {
  animation: pat-teeth 0.36s ease-in-out infinite;
}
@keyframes pat-teeth {
  0%, 100% { opacity: 0; }
  20%, 60% { opacity: .8; }
}
.pat-speak {
  background: var(--orange-soft);
  border: none;
  color: var(--orange-dark);
  width: 22px;
  height: 22px;
  border-radius: 50%;
  display: inline-grid;
  place-items: center;
  cursor: pointer;
  margin-left: 6px;
  padding: 0;
  vertical-align: middle;
  transition: background .15s;
}
.pat-speak:hover { background: var(--orange); color: white; }
.pat-speak.speaking { background: var(--orange); color: white; animation: pat-pulse 1s infinite; }
.pat-indicator {
  position: absolute;
  top: 4px;
  right: 6px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: var(--green);
  border: 2px solid white;
  box-shadow: 0 0 0 0 rgba(22, 163, 74, .6);
  animation: pat-pulse 2s infinite;
}

@keyframes pat-float {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-4px); }
}
@keyframes pat-pulse {
  0% { box-shadow: 0 0 0 0 rgba(22, 163, 74, .6); }
  70% { box-shadow: 0 0 0 8px rgba(22, 163, 74, 0); }
  100% { box-shadow: 0 0 0 0 rgba(22, 163, 74, 0); }
}

.pat-bubble {
  background: white;
  padding: 14px 16px 14px 18px;
  border-radius: 16px 16px 4px 16px;
  box-shadow: 0 8px 24px rgba(0,0,0,.12);
  max-width: 340px;
  border-left: 3px solid var(--orange);
  position: relative;
  font-size: 13px;
  line-height: 1.5;
  color: var(--gray-700);
  transition: opacity .2s, transform .2s;
}
.pat-bubble::after {
  content: "";
  position: absolute;
  bottom: 14px;
  right: -8px;
  width: 0; height: 0;
  border-style: solid;
  border-width: 6px 0 6px 10px;
  border-color: transparent transparent transparent #fff;
  filter: drop-shadow(2px 0 1px rgba(0,0,0,.04));
}
.pat-name {
  font-size: 11px;
  font-weight: 700;
  color: var(--orange-dark);
  text-transform: uppercase;
  letter-spacing: .04em;
  margin-bottom: 4px;
}
.pat-text { color: var(--gray-700); transition: opacity .15s ease; }
.pat-close {
  position: absolute;
  top: 6px;
  right: 8px;
  width: 22px; height: 22px;
  border-radius: 50%;
  background: var(--gray-100);
  border: none;
  color: var(--gray-500);
  cursor: pointer;
  font-size: 16px;
  line-height: 1;
  padding: 0;
  display: grid; place-items: center;
}
.pat-close:hover { background: var(--gray-200); color: var(--gray-900); }

/* Collapsed: hide the bubble, keep avatar */
.pat-widget.collapsed .pat-bubble {
  opacity: 0;
  transform: translateX(20px) scale(.95);
  pointer-events: none;
  position: absolute;
}

@media (max-width: 900px) {
  .pat-bubble { max-width: 220px; font-size: 12px; }
  .pat-avatar { width: 56px; height: 56px; }
}

/* ----- login ----- */
.login-body {
  background: linear-gradient(135deg, var(--navy), #2a4a6e);
  min-height: 100vh;
  display: grid;
  place-items: center;
}
.login-card {
  background: white;
  padding: 36px 40px;
  border-radius: 12px;
  box-shadow: 0 20px 50px rgba(0,0,0,.3);
  width: 360px;
}
.login-logo { display: flex; align-items: center; gap: 14px; margin-bottom: 24px; }
.login-mark {
  width: 50px; height: 50px;
  background: linear-gradient(135deg, var(--orange), var(--orange-dark));
  color: white; font-weight: 700; font-size: 18px;
  display: grid; place-items: center;
  border-radius: 10px;
}
.login-card h1 { margin: 0; font-size: 18px; color: var(--navy); }
.login-card .muted { margin: 2px 0 0; color: var(--gray-500); font-size: 12px; }
.login-card label { display: block; font-size: 12px; color: var(--gray-700); margin-bottom: 6px; font-weight: 600; text-transform: uppercase; }
.login-card input {
  width: 100%;
  padding: 10px 12px;
  border: 1px solid var(--gray-200);
  border-radius: 6px;
  font-size: 14px;
}
.login-card input:focus { outline: 2px solid var(--orange); border-color: var(--orange); }
.login-card .error {
  color: var(--red);
  background: var(--red-soft);
  padding: 8px 12px;
  border-radius: 6px;
  margin: 10px 0;
  font-size: 13px;
}
.login-card button {
  width: 100%;
  margin-top: 16px;
  padding: 11px;
  background: var(--orange);
  color: white;
  border: none;
  border-radius: 6px;
  font-weight: 600;
  font-size: 14px;
  cursor: pointer;
}
.login-card button:hover { background: var(--orange-dark); }

/* ----- utility ----- */
.muted { color: var(--gray-500); }
.hidden { display: none !important; }
.pill { display: inline-block; padding: 2px 8px; border-radius: 10px; font-size: 11px; font-weight: 600; }
.pill.rewards { background: var(--green-soft); color: var(--green); }
.pill.promo { background: var(--orange-soft); color: var(--orange-dark); }
.pill.payment { background: var(--navy-soft); color: var(--navy); }
.pill.other { background: var(--gray-100); color: var(--gray-500); }